Need a hand?
Tell us what's going on and we'll get back to you — whether it's a delivery issue, a payment question, or something with your account. We reply within 3 hours.
Frequently asked
Two ways: email admin@eziza.com.ng and it opens your device's email app with everything pre-filled — nothing is sent from this page directly. Or, if you already have an Eziza account, raise a ticket in-app, which is the fastest way to reach us since we can see your account and delivery history right away.
We reply within 3 hours. That's a target, not a guarantee, and may vary outside normal business hours.
Go to your Account tab, on any of the customer, rider, or company dashboards. Tap Help & Support, then New Ticket to start a conversation with our team. Add a photo if it helps — we'll reply right in the same thread.
Account, delivery, and payment help — a stuck delivery, a wallet question, a verification issue, or anything else going on with your account.
